FAQs

Storing my chocolate

What is the shelf life of chocolate?

Where do your cacao beans come from?

Are your cacao beans fair-trade or organic?

How much do you charge for shipping?

How long does it take to arrive?

Do you offer in-store pickup?

Can you ship safely during warmer weather?

Are your stores open in the winter?

Do you serve ice cream year-round?

Are your products certified peanut-free or nut-free?

Are your products gluten-free?

Do your products contain allergens?

Preventive measures covid-19

Our commitment to health and safety.

It is with great pleasure that we announce that several of our chocolate shops have begun to progressively reopen their doors to a limited number of customers for take-out desserts.

To ensure a safe and enjoyable experience for all, strict standards have been put in place in all our shops to minimize contact and ensure social distancing.

Our menu has also been temporarily shortened to allow us time to adapt to the situation. Ice cream products available for take-out will be temporarily served in bowls to minimize contact, such as our famous ice cream cones.